Dear colleagues:
I hope this note finds you all well. As we settle in to working remotely, some staff have reported having difficulty accessing campus systems such as BearBuy, Blu, and BFS.
In order to do so, you must download and use UC Berkeley's Virtual Private Network (VPN) called GlobalProtect. Full information about the VPN, download links, and instructions are on the Information Security Office website (VPN instructions)
An added benefit of using the VPN is it also gives you access to library licensed resources like the Chronicle of Higher Education and other articles and online content.
If you have difficulty downloading or installing the VPN, contact:
IT Client Services
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Online: Submit a ticket to CSS IT
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Phone: 510-664-9000 (option 1)
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Email: itcsshelp@berkeley.edu
Thank you.
Sincerely,
Marc Fisher
Vice Chancellor, Administration
This mesage was sent to all UC Berkeley staff.
If you are a manager who supervises UC Berkeley employees without email access, please circulate this information to all.
